Vana Ritual Terms of Service
These Terms govern use of vanaritual.com and purchases made from Vana Ritual. By accessing the website or placing an order, you agree to these Terms and the policies referenced here.
Merchant information
Vana Ritual
Nandanvan Greens, Khema-Ka-Kuwa, 1st Floor
Jodhpur, Rajasthan 342005, India
Customer support is provided exclusively on WhatsApp: +91 77371 77475. Formal legal or administrative notices may be sent to vanaritual@gmail.com.
Products and information
We aim to present product descriptions, ingredients, images, prices and availability accurately. Natural ingredients and small-batch production can produce reasonable variations in colour, aroma, texture and botanical appearance. Website content is general product information and is not medical advice.
Orders and payment
An order is accepted only after Shopify confirms payment and the order is not cancelled for stock, payment, fraud-prevention, address, pricing or legal reasons. Prices are shown in Indian Rupees unless otherwise stated. Applicable shipping charges are displayed or confirmed through Shopify checkout.
Use and safety
Follow the directions on the product. Patch test before first use, avoid contact with eyes, keep away from children, and discontinue use if irritation occurs. Seek qualified professional guidance for an active scalp or medical condition.
Shipping, returns and refunds
Our Shipping Policy and Return & Refund Policy form part of these Terms. Delivery dates are estimates, and eligibility for return, replacement or refund is determined under the published policy and applicable law.
Intellectual property
Vana Ritual names, logos, packaging, photographs, copy, designs and other website content may not be reproduced, sold, republished or commercially used without written permission.
Prohibited use
You must not misuse the website, interfere with its security, submit false information, attempt fraud, upload harmful code, infringe third-party rights, or use the services for unlawful activity.
Liability
To the extent permitted by applicable law, Vana Ritual is not responsible for indirect or consequential loss arising from website interruption, courier delay, misuse of a product, failure to follow directions, or circumstances outside our reasonable control. Nothing in these Terms limits rights or remedies that cannot legally be excluded.
Governing law
These Terms are governed by the laws of India. Subject to applicable consumer law, courts at Jodhpur, Rajasthan will have jurisdiction.
Changes
We may update these Terms and related policies by publishing revised versions on the website. The version displayed when an order is placed applies to that transaction unless law requires otherwise.
